Marantec is a German-based company that has been reigning in the garage door opener industry since 1957. The Marantec garage door openers are long-lasting, efficient, and have delivered a trouble-free performance for several years. However, like all other garage door openers, it delivers different operation errors over time. You can easily complete the Marantec garage door opener troubleshooting.
The garage door is not opening or closing, the keypad is not working, the door is stuck while closing, and the automatic reverse is the common problem with the Marantec opener.
Resolving these problems by yourself would be highly satisfying. Continue reading to learn more about saving valuable money and time.
Marantec Garage Door Opener Troubleshooting with Fixation
Problems with the garage door opener can happen at unexpected times. Marantec garage door opener is also no exception.
Here I discussed the troubleshooting process for better understanding.
Marantec Garage door Opener Not Opening or Closing
Failure to open and close the garage door opener can increase security risk in your home.
- Check for any object interrupting the sensor’s line of sight. In this case, if you see a flashing red LED, clean the doorway. Also, the safety sensor requires cleaning. This will help you eliminate obstructions.
- If the door opens and closes halfway, it is vital to understand whether the problem is happening from the door or the Marantec opener itself. Happily, Marantec garage door openers are equipped with innovative technology: an emergency release cord. This feature will come in handy to fix the problem. Activate manual operation by pulling the emergency release cord. This will activate the manual operation of the garage door opener. Then, manually open or close the door. If the door works perfectly, be sure your opener has a faulty force adjustment feature.
- On the other hand, if the door doesn’t perform as expected, your opener may have defective garage door opener parts, such as a faulty motor, broken springs, damaged wires, etc. Consider seeking professional help in such a case.
Marantec Keypad Not Working
Don’t panic if your Marantec keypad is not working. Consider following the below points to solve the error.
Corroded or Dead or Improperly Installed Battery
- Open the battery compartment cover and check whether the batteries are perfectly installed. The keypad may stop working for a loose battery installment.
- A dead battery is also a culprit for the keypad not working. In this case, there is no other point except to replace the battery. Here is the step-by-step process for Marantec keypad battery replacement.
Step 01: Turn the keypad over. There is a button available on the top. Press it to open the compartment.
Step 02: Marantec garage door openers are generally equipped with 9 V batteries. If the batteries are corroded, meaning they require replacement. Remove the old battery and replace it with a fresh one.
Check the Cables
Is your opener’s power on? If yes, look for a damaged or loose wire. Also, the keypad stopped working due to unplugged wires into the control box. In such a case, plug them in.
Check the Receiver
Did your garage door opener receiver have power? Your garage door opener might have been unplugged from a power source accidentally. It can happen when cleaning the garage. Moreover, when moving items around the garage, unplugging may occur.
Another culprit is the defective receiver. Check the functionality of the receiver and replace it if needed. Are you wondering where the receiver is? You will find it near the motor unit.
Call a professional if you need clarification on the checking receiver diagnosing process.
Wrongly Set Keypad
The wrong setting of the keypad is another reason for the Marantec keypad not working. Fixing the keypad is the only solution.
Follow the below steps.
Step 01: Turn the opener off.
Step 02: Next, turn the opener on and press the “Learn” button. This way, the control unit will be set into program mode. You will see a blinking light on the motor unit. Consider reading the user manual to enter program mode correctly if the light doesn’t blink. When the LED flashes, follow the next step.
Step 03: Press and hold the enter button for 2 seconds. You will hear a beep sound after pressing. After releasing the keypad, it will create 2 beeps. Thus, the keypad is reprogrammed into factory default settings.
PIN Code Error
Is your opener not accepting the PIN several times? If yes, avoid entering different PIN codes numerous times. The keypad may be damaged permanently. First, erase the memory of the keypad. Then, set it with a new PIN.
The below steps describe how to erase the Marantec garage door opener keypad memory,
Step 01: The keyless entry requires to be removed from the wall mounting place.
Step 02: Next, take the batteries out.
Step 03: Press the Enter button and hold it until you install the batteries.
Step 04: After installing the batteries, release the Enter button. You will see an illuminated Led for 5 seconds. Thus, the old PIN is erased.
Step 05: Follow the user manual to set a new PIN.
The Marantec Garage door Opener got Stuck While Closing
This is one of the common Marantec garage door opener errors. It can happen because of the accumulation of dirt in the tracks. Dirt and debris block the rollers, and the opener may get stuck when closing.
- Vacuum or clean the tracks as much as possible.
- Lubricate the rollers periodically. It will ensure smooth operation.
Marantec Garage door Opener Reverses Automatically
The common reason for the Marantec garage door opener reverses automatically is when there are obstructions or obstacles in the doorway. The obstructions interrupt the beam of the sensor. Consequently, the door prevents closure.
- Use a damp and soft cloth to wipe off the opener sensor.
- Sensors can be knocked out of their place. Thus, they need to be more aligned. So, align them accordingly until you notice a blinking green LED.
Marantec Garage door Opener Remote Control Stops Working
Before proceeding to a complicated solution, if Marantec garage door opener remote control stops working, ensure that the operating range between the remote control and garage door opener is too close. Additionally, operating the opener through the wall console to check whether it works normally.
After completing the above troubleshooting, if you find that the problem is with the remote control, you will need to replace the battery. Also, consider replacing the battery minimum of two times a year for better performance from the remote control.
Moreover, nearby appliances like radios may interrupt the remote control signal. Turn the radio off when operating the garage door.
Marantec Garage Door Opener Light doesn’t turn on or off
The light of the Marantec garage door opener mayn’t turn on or off for the below reason.
- Light Bulb replacement is necessary. Select a maximum of 60W for each garage door opener lightbulb. Avoid choosing regular-type bulbs as they burn out prematurely.
Marantec Garage Door Opener Strains
Sometimes, you may require maximum force to open or close the door.
- The spring may be broken. First, close the garage door. Then disconnect the trolley by using the emergency release knob. A perfectly well-balanced garage door will hold itself halfway open while fully supported by its springs. In case the door doesn’t, the opener needs to be disconnected. Next, contact a professional. Avoid forcing the opener to balance for an imbalanced or damaged door.
FAQ
How to change the battery in a Marantec remote control?
Changing the Marantec remote control is not a big deal. Follow the below steps carefully.
Step 01: Find out the small notch in the remote control. The location of the notch varies from model to model. It can be either at the side or top edge of the big “Open/Close” button.
Step 02: Use a flathead screwdriver or a coin to remove the back cover of the remote. Gently open it. Then the housing cover requires it to be removed.
Step 03: Take the old batteries out.
Step 04: Insert the new batteries. Remember, the positive side should be faced upwards.
Step 05: Reinstall the cover of the housing. Then test the remote control.
Where is the learn button on the Marantec garage door opener?
The Marantec garage door opener “Learn” button is located in the control panel and labeled “P.” You can easily find it on the rear side of the opener’s powerhead on the control panel.
Why is my Marantec garage door keypad blinking?
Obstructed or misaligned sensors are responsible for the Marantec garage door keypad blinking issue. Removing the obstruction is the first thing to stop the keypad from blinking. Also, check the alignment of the sensor. If they are misaligned, align them perfectly. The proper working of the garage door opener depends a lot on the sensor alignment. You can use a laser level to ensure the sensors are well-aligned.
Final Words
Garage door openers from Marantec are one of the user-friendly and unique options compared to others. They have a pretty simple design, and this way, Marantec garage door opener troubleshooting will be your 5-finger exercise.
Follow the above tips before calling a professional and save some bucks.
